Interactive Project Management: Best Practics for Communicating the Right Message Using the Right Medium at the Right Time

May 3, 2012

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This chapter is from the book 

Interactive Project Management: Pixels, People, and Process

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Takeaways

Communication is key to making a project successful. Thinking and analyzing mean nothing if the results of that thinking and analyzing aren’t communicated. Emotional intelligence is wasted if you don’t adjust your communication to the person or situation. Being the eyes and ears of a project won’t be productive if you’re not also the mouth.

Effective communication is open, clear, collaborative, and thorough. Measure your communication against these qualities.
Being consistent in how and when you communicate will set a calm and responsible tone for your team.
Take your time when composing and responding to messages and questions; thinking before acting always pays off.

Ultimately, always think about the recipient when you’re determining how to communicate; the quality of your communication skills correlates directly with how well she understands.

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