Publishers of technology books, eBooks, and videos for creative people

Home > Articles > Design > Voices That Matter

This chapter is from the book

This chapter is from the book

Be Open and Playful

Every day, multiple times a day, you’re faced with needs and making judgments about ways to address them.

Let’s say you’re trying to decide how to get to work during the summer. The bias you’ll most likely have is for ways that are familiar, real, or feasible. If you usually take the bus, that’s your most likely course. If the weather is nice, maybe you’ll walk. You’re not very likely to decide to fly because that’s probably not feasible–unless you can fly or pay someone else to fly you!

When you brainstorm, it’s OK to start by saying you’ll fly to work. The point is to explore possibilities that may not usually occur to you. Jet packs? Mini-helicopters? Hovercrafts? These things aren’t available now, but someone out there is trying to design them. As you heard in Spark, we didn’t get cars by redesigning horses!

A good generative brainstorm is open to ideas that may seem silly. When you feel the judging part of your brain saying “that’ll never work,” “that makes no sense,” or “this idea is a waste of time,” just shut it off. Give the rest of your brain permission to play.

Your Spark is a focus for generating a lot of different ideas, and some of them should seem silly or crazy. That’s how you get a wide set of ideas to work from. You open up a lot of different concepts and explore them (as you can see in A in the diagram below, from Gamestorming). Later, in Sculpt, you’ll close in on part B - the concepts to focus on.

Let’s try some games to open your brain!

Game: Brainstorm Warm-Up: Shoe Tie, Shoe

071fig02.jpg

Goal

Approach a need from several different angles by lacing your shoe in as many different ways as you can!

What You’ll Need

  • A shoe (unlaced) and a shoelace
  • Pen & paper

Step 1: Investigate the Standard

Lace your shoe in the typical manner (crossing laces above and below where the two sides meet.) What are the benefits and disadvanages of this process? Write them down.

Step 2: Mix It Up

Now unlace and re-lace your shoe in as many different ways as you can think of. Each time you lace it, draw a quick sketch of your approach and write down some of the pros and cons of lacing your shoe that way.

Step 3: Think It Through

Were any of the lacing methods that you came up with better than the standard method? Why do you think most people lace up their shoes the way they do?

Feeling Competitive?

If you’ve got a group, set the timer for 30 minutes and see who can come up with the most ways to lace a shoe. Compare everyone’s results at the end: What similar methods did people try? Why do you think that was? What unique methods did the winners come up with? Why did no one else think of the winners’ lacing options?

Added Challenge

Try to lace and tie shoes in as many different ways as you can using any material you can find or think of, from wire to an iPhone cord... What works?

Game: Brain Cardio: The Game of Phones

072fig02.jpg

Goal

Stuck on one concept? This brainstorm technique is designed to illustrate how even one message can be expressed in a cornucopia of ways.

Step 1: Establish a Connection

Determine a linear order for all the players. Sit in a line or other configuration that clearly begins with one player and ends with another player.

Step 2: Send a Message

Player one gets the honor of choosing a one-sentence message. Try to use colorful and descriptive adjectives.

Step 3: Scramble the Airwaves

Just as in the game of Telephone, player one will whisper her message to player two, who will whisper the same message to player three, and so on until you get to the final player, who will relay the message out loud for everybody to hear. (For those of you unfamiliar with Telephone, try to keep the message a secret as it is transferred via whisper from player to player. And no repeating the message if you don’t hear it right the first time!)

Unlike Telephone, however, players in The Game of Phones will actively try to alter the wording of the message without altering its content. For example, if the message is, “The bird is blue,” then player two might pass on the message, “The winged beast is blue.” Player three might evolve that further to: “The winged beast is azure.”

Step 4: Uh, Operator?

When the message gets to the last player, she must also tweak it to be a little different before repeating it to the group. Did the meaning survive? How did the message transform? Did the words become more general, or more specific?

Game: Boss-Level Brainstorming: “Exquisite Corpse”

073fig01.jpg

Goal

Open your mind to unexpected sources of inspiration through collaborative sketching.

What You’ll Need

  • A sheet of paper for every player
  • Markers and pens for everyone to sketch with
  • A timer

Step 1: Pick a Theme

As a group, select a Challenge statement. This will be the theme of your brainstorm. Everyone will be sketching potential solutions to this Challenge.

Step 2: Sketch your Corpse!

Everyone in the group should start off with a clean sheet of paper in front of them. Set the timer for five minutes. During that time, everyone must sketch a potential solution to the Challenge statement. Draw in a corner of your sheet of paper. When you are done, you will be folding the paper over so that no one can see what you drew.

When the timer is up, everyone gets two minutes to add a title or line of text to their drawing. For example, if the Challenge statement you picked was, “Make brushing your teeth more fun for kids,” you might sketch a brush that plays music only when it is being used. Over that, you could write your favorite song lyric, coming from the toothbrush. Fold over the paper, so that all you can see is the text, and none of the drawing.

Step 3: Get Exquisite

Once everyone has folded over their paper, switch papers! Now, you must sketch a potential solution to the Challenge statement that also incorporates the text that you can see from the folded-over sketch. Repeat Steps 2 and 3 until there’s no more space to sketch on the paper.

Step 4: Dissect your Corpse!

Completely unfold all the corpses and pin them up around the room so that everyone can check them out! What assumptions did people make about each other’s copy?

Peachpit Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Peachpit and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Peachpit products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email ask@peachpit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.peachpit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020