- Business Models for the E-Conomy
- The Plan Is the Thing
- Customer Touch Points
- Content Will Always Be King
- Instant Global Presence
- Outsourcing Is Always an Option
- New Expectations for Customer Service
- Ongoing Internet Marketing
- The Law Catches Up to E-Business
- Shifting Markets
- A View from the Real World
- Change Is Constant, Change Is Good
Ongoing Internet Marketing
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Internet marketing is not like a field of dreamsit requires a lot of work to create and maintain effective content for marketing.
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Your Web identity needs to be leveraged wherever and whenever possible.
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Viral marketing is today's term for word-of-mouth marketing, and it's a very powerful force.
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Establish a newsletter or some form of opt-in communication with your customer.
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Content needs to be updated constantly, and consistent with the company's brand.
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Your home page is your company's brand and image to the world.
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Personalized marketing needs to be accomplished through your Web site.
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Content from third parties and affiliates will enhance your marketing efforts.
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Everyone in your company needs to think and act like a marketer.
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Be prepared to experiment and implement a wide variety of marketing methods.